Overcharged and Under-delivered
My experience with this firm was ultimately disappointing. I found the overall engagement did not meet expectations and zero support was provided with payment of additional exorbitant unexpected fees being charged.
At various points, I felt there was lack of clarity around how matters were progressing and what the overall engagement would involve. This created a degree of uncertainty that made it difficult to feel fully comfortable or confident throughout the process.
In my view, greater transparency and clearer communication would have significantly improved the experience. As it stands, I was left with a service that did not align with what I had anticipated at the outset.
Those considering engaging this firm may wish to take extra care to ensure expectations and contractual costs are clearly understood and regularly revisited as the matter progresses.
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