Arnel Bautista & Associates

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2 Customer Reviews

3/5

Overall experience

  • Value for money
  • Professionalism
  • Initial Impression
  • Approachability
  • Services
  • Knowledge

Reviews summary

  • Excellent
    1
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    1
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shaneel
shaneel Added 3 weeks ago Report to admin
January 21, 2025 20250121030109

My appreciation

5

Arnel Bautista has been doing my conveyancing and looking after my clients that i refer for the past 20 years: He has always delivered when needed:
I remember a time that he has come to me and saved a property deal.
He has also advised on how to structure a sale deal when it looked like the negotiations would fail:
If i can't get hold of him, i communicate via sms and email and usually that night or next morning he has communicated back to me.
Personally he has also done work for my sale and purchase,
I look forward to working with him hopefully for the next 20 years
Keep up the good work.




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Don
Don Added 11 months ago 4 found this helpful Report to admin
March 14, 2024 20240314011445

They want to retire. And they'll make sure you know!

1

Arnel & Wilma aren't on Google, so I will post this on any online presence they have.

DO NOT work with Arnel & Wilma. They are overworked, very stressed, and will absolutely pass on this stress to you as their client.

They were our family accountant for years, but in the past 2 years, Wilma has becoming extremely rude, passive aggressive, and unhelpful. It is clear they want to retire, and have decided the best way to do so is to ensure existing clients never come back. It's working.

Wilma is the receptionist. Arnel is the accountant. Wilma is the one who reads and responds to all emails - she is not the topic expert. So you'll instead receive passive aggressive emails, that don't help you at all - often at times where simply giving the correct answer would've been easier!

They also don't pick up calls and barely respond to texts. Communication is not a priority for them.

If you value your money, time, and effort at all, DO NOT work with this firm. You will be better served anywhere else.

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